Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, company name, and phone number provided via our contact form or email.
• Usage data — pages visited, time spent on site, browser type, device type, and IP address collected via analytics tools.
• Communication data — messages, enquiries, and project briefs you send to us.
• Cookie data — preferences and session data stored via cookies (see our Cookie Policy for details).

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you have requested.
• Send you relevant communications, proposals, and project updates.
• Improve our website, services, and user experience.
• Analyse website traffic and usage patterns using analytics tools.
• Comply with legal obligations and enforce our terms.
• Send newsletters or marketing communications where you have opted in.

We do not sell, rent, or trade your personal information to third parties.

3. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact form submissions — retained for up to 2 years or until you request deletion.
• Client project data — retained for the duration of the engagement plus 5 years for legal and accounting purposes.
• Analytics data — retained in accordance with the data retention settings of our analytics provider.
• Newsletter subscribers — retained until you unsubscribe.

You may request deletion of your data at any time by contacting us at [email protected].

4. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access — You may request a copy of the personal data we hold about you.
• Right to rectification — You may request correction of inaccurate or incomplete data.
• Right to erasure — You may request deletion of your personal data ("right to be forgotten").
• Right to restrict processing — You may request that we limit how we use your data.
• Right to data portability — You may request your data in a structured, machine-readable format.
• Right to object — You may object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

5. Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — used to understand how visitors interact with our site (e.g., Google Analytics).
• Functional cookies — used to remember your preferences and settings.

You can manage or opt out of cookies at any time. See our Cookie Policy for full details.

6. Contact for Data Requests

For any data-related requests, questions, or concerns regarding this Privacy Policy, please contact our data team:

7. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and its amendments. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Kochi, Kerala, India.